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Mystery Shopping

Canada West has been reviewing a mystery shopping and sales training program that is being endorsed and promoted by several other NAEDA Associations. Two of our board members, Moody's Equipment and South Country Equipment, agreed to test this program at their dealerships. The program was so enthusiastically received by these dealers that the program is now available to all of our members.

CWEDA has entered into an agreement with Creative Sales Solutions (CSS), the company who presents the programs, to offer a 25% discount on their programs to all CWEDA members and will also mystery shop up to three employees at NO CHARGE for every Dealership in our Association.

Visit the CSS website to learn about their products or have a look at a couple of their brochures they have created specifically for current members of CWEDA:

 

Contact the association office at info@cweda.ca or 403-250-7581 for more information.

CSS has been hosting FREE webinars for all CWEDA Members monthly - if you have missed any of them, please contact CSS for the website links.

 

Member Education

CWEDA has partnered with Jerkins Creative Consulting (JCC) to bring our members industry specific training through JCC Campus to improve dealership development.  JCC offers expertise in dealer operations and provides high quality consultation and training to dealerships of all sizes.

Dealer Candidate® Course
Intermediate Training on Holistic Dealership / Location Management for GMs, Location Managers, Sons, Daughters, Minor Stockholders
November 9 & 10, 2011 - Saskatoon, SK

Aftermarket Leadership® Course
Intermediate to Advance Skills for Departmental Management for Existing Parts & Service Managers
December 2011 (TBD) - Edmonton, AB

Sales Manager® Course
Intermediate to Advanced Training Concepts for Existing Sales Managers and Complex Managers
Year End (TBD) - Saskatoon, SK

NOW Accepting Enrollments for All Courses!  Call JCC today at 1-618-435-3739, or email janw@fccservices.com.

Classroom, Online, and Onsite Industry Specific Training!

Contact the Association office at info@cweda.ca or 403-250-7581 for more information.

 

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Contact Information

Phone: (403) 250-7581

Fax: (403) 291-5138

2435 Pegasus Road NE, Calgary, AB T2E 8C3

E-mail us with website questions or comments.

© 2011 Canada West Equipment Dealers Association

Last modified: July 06, 2011

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