Mystery Shopping
Canada West has been reviewing a mystery shopping and sales
training program that is being endorsed and promoted by
several other NAEDA Associations. Two of our board members,
Moody's Equipment and South Country Equipment, agreed to
test this program at their dealerships. The program was so
enthusiastically received by these dealers that the program
is now available to all of our members.

CWEDA has entered into an agreement with Creative Sales
Solutions (CSS), the company who presents the programs, to
offer a 25% discount on their programs to all CWEDA members
and will also mystery shop up to three employees at NO
CHARGE for every Dealership in our Association.
Visit the
CSS
website to learn about their products or have a look at
a couple of their brochures they have created specifically
for current members of CWEDA:
Contact the association office at
info@cweda.ca or
403-250-7581 for more information.
CSS has been hosting FREE webinars for all CWEDA Members
monthly - if you have missed any of them, please contact
CSS for the website links.
Member Education

CWEDA has partnered with Jerkins Creative Consulting (JCC)
to bring our members industry specific training through
JCC Campus to improve dealership development. JCC
offers expertise in dealer operations and provides high
quality consultation and training to dealerships of all
sizes.
Dealer Candidate® Course
Intermediate Training on Holistic Dealership
/ Location Management for GMs, Location Managers, Sons,
Daughters, Minor Stockholders
November 9 & 10, 2011 - Saskatoon, SK
Aftermarket Leadership® Course
Intermediate to Advance Skills for
Departmental Management for Existing Parts & Service
Managers
December 2011 (TBD) - Edmonton, AB
Sales Manager® Course
Intermediate to Advanced Training Concepts
for Existing Sales Managers and Complex Managers
Year End (TBD) - Saskatoon, SK
NOW Accepting Enrollments for
All Courses! Call JCC today at 1-618-435-3739, or
email
janw@fccservices.com.
Classroom, Online, and Onsite
Industry Specific Training!
Contact the Association office at
info@cweda.ca or
403-250-7581 for more information.