Continuing Education for CWEDA Members

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Continuing Education
Opportunities for Employees Continuous learning is key to developing excellent employees. Through our partners, CWEDA dealer members have access to a variety of continuing education programs designed to further their knowledge and that of their employees. Dealer Candidate Course NAEDA Courses Service Technician Skills/Knowledge Test Educational Seminars Convention
CWEDA has partnered with Jerkins Creative Consulting (JCC) to bring our members industry specific training through JCC Campus to improve dealership development. JCC offers expertise in dealer operations and provides high quality consultation and training to dealerships of all sizes. One of the courses offered through JCC campus is the Dealer Candidate® Course. This course is for the next generation of owners, new dealers, location managers and other leaders advancing within the dealership that could be in a management or ownership position. Students attend 2-day classes, three times per year - outside of peak seasons. The course is taught by a team of specialists with many years of experience in dealership operations. CWEDA & JCC are proud to offer Canada West Members the following courses: Professional Leadership® Course - October 6 & 7, 2011 - Saskatoon, SK A follow up to the Dealer Candidate Course. For Management level people, new or existing Branch or General Managers, mid-level managers or employees being groomed for promotion. Dealer Candidate® Course - November 9 & 10, 2011 - Saskatoon, SK Intermediate training on Holistic Dealership/Location Management for GM's, Location Managers, Sons, Daughters, Minor Stockholders. Aftermarket Leadership® Course - December (Dates TBD) - Edmonton, SK Intermediate to Advance Skills for Departmental Management for Existing Parts and Service Managers. Sales Manager® Course - Year End (Date TBD) - Saskatoon, SK Intermediate to Advanced Training Concepts for Existing Sales Managers and Complex Managers. To register for any JCC Course, please call the JCC office at (618) 435-3739 or email: janw@jccservices.com. Here's what our members are saying about JCC's Dealer Candidate® Course: "I found the Dealer Candidate® Course very well rounded. It gave me insights into all areas of my dealership and interaction with other students provided me the opportunities to compare my situation with theirs. Because it was ongoing over three years, I was able to note my progress working on things I had learned through the different modules. I would recommend this course to anyone involved in the management of a dealership" M. Walker - Catons Ltd. "The Dealer Candidate® Course challenged me to ask why: Why are we doing the things we are? Why are we getting the results, both good and bad?" V. Shank - Martin Equipment For a PDF of the 2011 JCC Campus Schedule click here. TOP
North American Equipment Dealers Association (NAEDA) Courses Knowledge Net NAEDA has provided distance learning educational seminars to dealers in western Canada since 2002. NAEDA's Professional Development Committee chooses topics specific to dealership operations. Find more information visit NAEDA's website 20 Groups Through Canada West, members can participate in NAEDA 20 Group meetings. The 20 Group dealers share information about current industry events and discuss tactics for adjusting to changes within the industry. Additionally, the 20 Group has access to a pool of ideas, techniques and solutions to improve the profitability of the dealerships. Visit NAEDA's website for more information. TOP
Service Technician Skills/Knowledge Test About the Test This on-line test is designed to recognize the high performing technicians in your dealership. Canada West believes that having technicians that are certified under this program gives your dealership an advantage in attracting customers for service and repair jobs. The test is most beneficial as an excellent tool for evaluating prospective technicians during the hiring process. Most importantly, we hope this accredited test will bring a sense of pride to each technician who receives certified technician status. How Does It Work? Simply contact the Canada West office! We require the technician's name and your email so we can email you the username and access code for the technician to take the on-line test. The technician will have a maximum of two hours to complete the test. The test results are administered by Canada West with results being provided to the dealer principal. Each participating technician who achieves a mark of 75% or higher will receive recognition as a Canada West Certified Technician. *We encourage you to take advantage of this service!* To register your technicians for this online test, contact Cathy Pelletier at cpelletier@cweda.ca or Joanne Wiebe at jwiebe@cweda.ca or phone the Canada West office at 1-800-661-2452. This on-line test was developed with the cooperation of the Ohio State University, Kelsey/SIAST and the North American Equipment Dealers Association. TOP
Educational Seminars Canada West provides invaluable training opportunities through educational seminars for dealers and their staff. Canada West researches prospective facilitators and important topics in order to bring our members important information about the industry. Our dealers are encouraged to provide suggestions for future educational seminars. TOP
Convention Canada West Equipment Dealer’s Association holds an annual convention for our members across Western Canada. The convention serves a variety of purposes. The annual general meeting, a meeting of the board of directors, recognition ceremonies for outstanding dealerships and discussions about important issues facing the industry are all held during convention. Each year, many of our members choose to attend and often bring other key employees (e.g. service managers) with them. The convention program includes dealer workshops, speakers, entertainment, special events for non-dealers and plenty of time for meeting new people and catching up with old acquaintances. Convention topics include market trends, global economics, management techniques, business succession planning, new technology, distribution changes, legislation, and consumer preferences. Each convention focuses on the current issues and what is important to today's dealers. The 2012 convention will focus on Training for Parts Management. We encourage you to bring your Parts Personnel. Interested in becoming a convention sponsor? Visit our sponsorship page. 2012 Canada West Convention January 9 - 11, 2012 Radisson Hotel Saskatoon, SK TOP
Contact Information Phone: (403) 250-7581 Fax: (403) 291-5138 2435 Pegasus Road NE, Calgary, AB T2E 8C3 E-mail us with website questions or comments. © 2009 Canada West Equipment Dealers Association Last modified: May 31, 2011

Opportunities for Employees